BEIJING, February 21, co-sponsored by the China News,UGG Classic Short Sparkles, People's Daily Online, Guangming Daily Network Information Ministry, the Central People's Broadcasting Station Radio Network most consumers trust the integrity of the auto repair business is about to decide the winner and ranked. car doctor to talk about participation in the feelings of this event.
Reporter: First of all, please talk about the understanding of the word Auto Doctor: in the pay attention to is a development of the enterprises in the integrity of our understanding of the integrity of the established rate of the source of development the integrity of the ideographic is sincere and trustworthy. treat customers sincerely towards social practice of credit commitments in the establishment of the enterprise and development process to develop the management,UGG Bailey Button, administration, service, technical procedures to build the integrity of the corporate philosophy and brand to focus on customer, potential customer demand is the driving force of development.
Reporter: That according to How the concept of integrity is reflected in the actual operation?
car doctor: we strictly enforce the Shanghai public service core processes around the requirements of the customer service activities, the pursuit of customer satisfaction in the service reception process. released enterprise services promise,Sand UGG, warranty provisions, price maintenance and repair process to ensure that the price transparency of maintenance projects to ensure that the customer's right to know. prohibited ailments overhaul,UGG Tasmina Sandals, no problems to find the phenomenon of the defects in the service process pre-offer,UGG High Heel Boots, plus comments and booking service , membership services, four times a year toll-free physical examination, a warm SMS alerts, regulations and activities of the 24-hour rescue for customers to enjoy high-quality services of international standard 4S shops and the economy does not have to spend more or spend time and money,UGG Handbags, This value-added services for customers to feel our company is that their new neighbor, trusted good friend.
Reporter: We also noticed that the consumers on the company's services very highly popular riders in the spread of word of mouth Well
Car Doctor: For example,UGG Suede, in October 15 last year, we and registered members of nearly ten thousand people POLO Beijing car will hold Zhang,UGG Sienna Miller, for the riders respect POLO car jitter problems organizing special technical seminars. activity was released immediately by the positive response from the majority of riders for vehicles to attend the seminars free cleaning the throttle and the the POLO Beijing car, the Che Youhui forum to open up the establishment of a repair online, and riders have 24 hours non-stop communication bridge between the technical director Zhang a,UGG Classic Romantic Flower, has become a technical authority of the riders eyes of the maintenance online everywhere: Zhang Director,UGG Sundance Limited Edition, Director of Come, Zhang, director of . Reporter
: popular road rescue you how to prepare it?
car doctor: This story, in mid-October 2005, Service Manager, Young received a POLO car customer help phone, his car out in Chengde,UGG Earmuffs, traffic accidents, vehicle damage is very serious,UGG Fluff Flip Flop Sandals, request the company-site rescue trailer back to Beijing was Sunday afternoon, 4:30, webmaster horse received a report said nothing, playing from The family came to the company, specialized rescue vehicles ready to spare parts and related tools and other comrades drove the night Ganben Chengde,UGG Adirondack II Sku, the car accident has been the traffic police in a parking lot onto the Chengde, the customer was injured in the hospital,UGG Classic Boots, Ma multi-contact, hard search before reaching the destination, already midnight,UGG Sienna Miller, after various representations of the accident the car was finally loaded on a professional trailer, the customer,UGG 39th Anniversary, Ma said, the company is Shanghai Volkswagen 4S shop, I trust you,UGG Tasmina Sandals, you drag your units to POLO car unloading unrecognizable to the workshop of the North Long is 10 o'clock the next day many a sleepless night the horse began to contact the insurance company to help assess the damage a few days later, the customer returned to Beijing from the Chengde made a special trip to thank companies in distress when anxious customers are worried lent a helping hand.
Reporter: Finally, please talk to participate in the Beijing integrity the aftermarket Zhanping activities integrity of the corporate rating of social media and networking platform, giving the companies a fair opportunity to participate in, is bound to get the attention of the enterprises,UGG Delaine Boots, but also consciously regulate the operation of the enterprise to achieve integrity. bound to promote the enterprises to increase through the propaganda of corporate integrity build corporate integrity required for the construction of facilities, environmental,UGG 31th Anniversary, institutional,UGG Classic Romantic Flower, specification and service content, to establish a good public image, promote the construction and development of the mechanisms of social integrity, and make due efforts to build the integrity of the harmonious society. We are willing to take the wind to enhance the company's operating capacity and ability to respond to market, win more customer satisfaction and stable foundation for the development.
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